OSO 16 – Multi crew coordination

AMC1 Article 11 Annex E. Operational Safety Objective 16

CAA ORS9 Decision No. 46

OSO 16 – Multi crew coordination

Level of integrity

Criterion	Low (SAIL 1, 2)	Medium (SAIL 3, 4)	High (SAIL 5, 6)
Criterion 1 (Procedures)	OSO16.C1.L.I	OSO16.C1.L.I	OSO16.C1.L.I
Criterion 2 (Training)	OSO16.C2.L.I	OSO16.C2.L.I OSO16.C2.M.I	OSO16.C2.L.I OSO16.C2.M.I
Criterion 3 (Communication devices)	Not applicable	OSO16.C3.M.I	OSO16.C3.M.I OSO16.C3.H.I

Level of assurance

Criterion	Low (SAIL 1, 2)	Medium (SAIL 3, 4)	High (SAIL 5, 6)
Criterion 1 (Procedures)	OSO16.C1.L.A	OSO16.C1.M.A	OSO16.C1.M.A OSO16.C1.H.A
Criterion 2 (Training)	OSO16.C2.L.A	OSO16.C2.M.A	OS16.C2.M.A
Criterion 3 (Communication devices)	Not applicable	OSO16.C3.M.A	OSO16.C3.M.A OSO16.C3.H.A
Alternative FTB method for Criterion 1	OSO16.FT.L.A	OSO16.FT.L.A	Not applicable

Low level of robustness (SAIL 1 and 2)

OSO16.C1.L.I

Criterion 1 – Procedures

(a) The applicant must develop procedure(s) to ensure coordination between the crew members and as a minimum cover:

(1) Definition of crew roles and responsibilities

(2) Assignment of tasks to the crew

(3) Communication plan, including the use of correct aviation phraseology between the remote crew members and third parties where applicable.

OSO16.C2.L.I

Criterion 2 – Training

The applicant must conduct Remote Crew training which covers multi crew coordination prior to operating.

OSO16.C1.L.A

Criterion 1 – Procedures

The Applicant must declare and provide evidence of compliance with the Integrity requirements. The detailed evidence of compliance may be assessed by the CAA.

The procedure does not need to conform to an industry standard accepted by the CAA, however, it is recommended.

OSO16.C2.L.A

Criterion 2 – Training

The Applicant must declare and provide evidence of compliance with the Integrity requirements. The detailed evidence of compliance may be assessed by the CAA.

The procedure does not need to conform to an industry standard accepted by the CAA, however, it is recommended.

OSO16.FT.L.A

Criterion 1 – Procedures

The applicant must provide evidence of FTB flight hours proportionate to the risk/SAIL of the operation meeting one of the set of conditions described in the FTB policy.

(a) Within the full operational scope/envelope of the intended operation, and

(b) Following the operational procedures referred to in the OA application.

Medium level of robustness (SAIL 3 and 4)

Lower robustness level requirements to be complied with:

• OSO16.C1.L.I

• OSO16.C2.L.I

Additional requirements to be compiled with:

OSO16.C1.M.I

Criterion 1 – Procedures

No additional requirements.

OSO16.C2.M.I

Criterion 2 – Training

(a) Same as Low. In addition, the Remote Crew must receive Crew Resource Management (CRM) training.

OSO16.C3.M.I

Criterion 3 – Communication devices

(a) The performance of communication devices must be adequate to safely conduct the intended operation.

(b) The remote crew must have the means to verify the performance of the communication devices at intervals deemed appropriate to ensure the performance continues to meet the operational requirements.

OSO16.C1.M.A

Criterion 1 – Procedures

The Applicant must provide evidence of compliance with Integrity requirements, which will be assessed by the CAA. The procedures must meet a standard an accepted by the CAA or AMC.

OSO16.C2.M.A

Criterion 2 – Training

The Applicant must provide evidence of compliance with Integrity requirements, which will be assessed by the CAA. The procedures must meet a standard accepted by the CAA or AMC.

OSO16.C3.M.A

Criterion 3 – Communication devices

(a) The Applicant must provide evidence of compliance with Integrity requirements, which will be assessed by the CAA.

(b) If compliance evidence is provided through simulation, the validity of the target environment used in the simulation must be justified.

(c) If (a), (b) and Integrity requirements are complied with through a SAIL mark certificate, the Applicant must demonstrate that the performance and limitations of the communication devices provided by the Designer are adequate for the intended operation.

OSO16.FT.M.A

Criterion 1 – Procedures

The Applicant must comply with the requirements of OSO16.FT.L.A.

High level of robustness (SAIL 5 and 6)

Lower robustness level requirements to be complied with:

• OSO16.C1.L.I

• OSO16.C2.L.I

• OSO16.C1.M.A

• OSO16.C2.M.I

• OSO16.C2.M.A

• OSO16.C3.M.I

• OSO16.C3.M.A

Additional requirements to be compiled with:

OSO16.C1.H.I

Criterion 1 – Procedures

No additional requirements.

OSO16.C2.H.I

Criterion 2 – Training

No additional requirements.

OSO16.C3.H.I

Criterion 3 – Communication devices

(a) The communication devices must have redundancy.

(b) The communication devices must be developed to a standard or means of compliance acceptable to the CAA.

OSO16.C1.H.A

Criterion 1 – Procedures

(a) The applicant must perform flight tests to validate that the procedures cover the complete flight envelope or are proven to be conservative.

(b) Evidence of the procedures, flight tests and simulations will be assessed by the CAA. The CAA will validate continuing compliance through oversight.

OSO16.C2.H.A

Criterion 2 – Training

The Applicant must provide evidence of compliance with the Integrity requirements, which will be assessed by the CAA. The CAA will validate continuing compliance through oversight.

OSO16.C3.H.A

Criterion 3 – Communication devices

The Applicant must provide evidence of compliance with the Integrity requirements, which will be assessed by the CAA. The CAA will validate continuing compliance through oversight.

AMC.OSO16.C3.H.I (b)

Annex E – AMC 1 Integrity and assurance levels for the Operational Safety Objectives (OSO) paragraph 1.5 provides further information about proposing a standard as an AMC.

 

GM1 Article 11 Annex E. Operational Safety Objective 16

CAA ORS9 Decision No. 46

GM.OSO16

This OSO is only applicable when multiple personnel are directly involved in the flight operation.

GM.OSO16.FT.L.A

The FTB method is an alternative means of compliance with OSO16 Criterion 1 (Procedures) assurance requirements.

Compliance with the requirement provides assurance that the operational procedures are adequate at the level corresponding to the SAIL being demonstrated by the FTB approach.

As an example, if the number of test cycles supporting the FTB flying hours is proportionate to the risk of a SAIL 3 operation (i.e. 3,000 FH), the assurance level for OSO16 Criterion 1 (Procedures) is satisfied at a medium level of robustness.

GM.OSO16.C3.M.A

Criterion 3 – Communication devices

(a) Compliance evidence is typically provided through testing, analysis, simulation, inspection, design review or through operational experience.

(b) Designer data is found on the SAIL mark certificate.

GM.OSO16.C3.H.I

(a) This implies the provision of an extra device to mitigate the risk of failure of the first device.