AMC1 ORO.CC.125(d) Aircraft type-specific training and operator conversion training

CAA ORS9 Decision No. 1

TRAINING PROGRAMME — OPERATOR CONVERSION TRAINING

The following training elements should be covered as relevant to the aircraft type and the related operator’s specifics:

(a) Description of the cabin configuration

The description should cover all elements specific to the operator’s cabin configuration and any differences with those previously covered in accordance with AMC1 ORO.CC.125(c), including:

(1) required and additional cabin crew stations — location (including direct view), restraint systems, control panels;

(2) passenger seats — general presentation and associated operator’s specific features and equipment;

(3) designated stowage areas;

(4) lavatories — operator’s specific features, equipment and systems additional to the aircraft type specific elements;

(5) galley — location, appliances, water and waste system, including shut-off, sinks, drains, stowage, control panels, calls and signs;

and where applicable

(6) crew rest areas — location, systems, controls, safety and emergency equipment;

(7) cabin dividers, curtains, partitions;

(8) lift location, use, controls;

(9) stowage for the containment of waste;

(10) passenger hand rail system or alternative means; and

(11) in-flight entertainment (IFE) system, if installed (e.g. central system or hand-held device(s) such as PEDs for the use by passenger(s) as applicable) and its safety aspects.

(b) Safety and emergency equipment

Each cabin crew member should receive realistic training on and demonstration of the location and use of all safety and emergency equipment carried, including:

(1) life jackets, infant life jackets and flotation devices;

(2) first-aid and drop-out oxygen, including supplementary systems;

(3) fire extinguishers and protective breathing equipment (PBE);

(4) crash axe or crowbar;

(5) emergency lights including torches;

(6) communication equipment, including megaphones;

(7) slide rafts and life rafts’ survival packs and their contents;

(8) pyrotechnics (actual or representative devices);

(9) first-aid kits, emergency medical kits and their contents; and

(10) other portable safety and emergency equipment, where applicable.

Each cabin crew member should be trained on the operator’s normal and emergency procedures as applicable, with emphasis on the following:

(1) passenger briefing, safety demonstration and cabin surveillance;

(2) severe air turbulence;

(3) non–pressurisation, slow and sudden decompression, including the donning of portable oxygen equipment by each cabin crew member;

(4) other in-flight emergencies; and

(5) carriage of special categories of passengers (SCPs).

(d) Passenger handling and crowd control

Training should be provided on the practical aspects of passenger preparation and handling, as well as crowd control, in various emergency situations as applicable to the operator’s specific aircraft cabin configuration, and should cover the following:

(1) communications between flight crew and cabin crew and use of all communications equipment, including the difficulties of coordination in a smoke-filled environment;

(2) verbal commands;

(3) the physical contact that may be needed to encourage people out of a door/exit and onto a slide;

(4) redirection of passengers away from unusable doors/exits;

(5) marshalling of passengers away from the aircraft;

(6) evacuation of special categories of passengers with emphasis on passengers with disabilities or reduced mobility; and

(7) authority and leadership.

(e) Fire and smoke training

(1) Each cabin crew member should receive realistic and practical training in the use of all fire-fighting equipment, including protective clothing representative of that carried in the aircraft.

(2) Each cabin crew member should:

(i) extinguish an actual fire characteristic of an aircraft interior fire except that, in the case of halon extinguishers, an alternative extinguishing agent may be used; and

(ii) exercise the donning and use of PBE in an enclosed simulated smoke-filled environment with particular emphasis on identifying the actual source of fire and smoke.

(f) Evacuation procedures

Training should include all the operator’s procedures that are applicable to planned or unplanned evacuations on land and water. It should also include, where relevant, the additional actions required from cabin crew members responsible for a pair of doors/exits and the recognition of when doors/exits are unusable or when evacuation equipment is unserviceable.

(g) Pilot incapacitation procedures

Unless the minimum flight crew is more than two, each cabin crew member should be trained in the procedure for pilot incapacitation. Training in the use of flight crew checklists, where required by the operator's standard operating procedures (SOPs), should be conducted by a practical demonstration.

(h) CRM

(1) The operator should ensure that all applicable CRM training elements, as specified in Table 1 of AMC1 ORO.CC.115(e), are covered to the level required in the column ‘Operator aircraft type conversion training’.

(2) The operator's CRM training and the CRM training covered during the operator aircraft type conversion training should be conducted by at least one cabin crew CRM instructor.