GM1 ORO.CC.115(e) Conduct of training courses and associated checking    

CAA ORS9 Decision No. 1

CRM – GENERAL

(a) CRM is the effective utilisation of all available resources (e.g. crew members, aircraft systems, and supporting facilities) to achieve safe and efficient operation.

(b) The objective of CRM is to enhance the communication and management skills of the crew member, as well as the importance of effective coordination and two-way communication between all crew members.