GM7 ORO.FC.115 Crew resource management (CRM) training    

CAA ORS9 Decision No. 1

FLIGHT CREW CRM TRAINER ASSESSMENT

(a) For assessing flight crew CRM trainers, the operator may nominate experienced flight crew CRM trainers who have demonstrated continued compliance with the provisions for a flight crew CRM trainer and capability in that role for at least 3 years.

(b) An operator that does not have the resources to conduct the assessment may employ a contractor. The standard as regards the assessment is confirmed on a 3-year basis by the operator.

(c) The checklist in Table 1 provides guidance on the assessment of a flight crew CRM trainer. If a flight crew CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided.

 

Table 1 — Flight crew CRM trainer assessment checklist

Questions to assess a flight crew CRM trainer	Response yes/no
Did the CRM trainer demonstrate the knowledge required for the role?
Did the CRM trainer support CRM concepts?
Did the CRM trainer encourage trainees to participate, share their experiences and self-analyse?
Did the CRM trainer identify and respond to the trainees’ needs relative to expertise/experience?
Did the CRM trainer show how CRM is integrated in technical training and line operations?
Did the CRM trainer incorporate company CRM standards when appropriate?
Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies?
Did the CRM trainer regularly check for understanding and resolve ambiguities?
Did the CRM trainer demonstrate effective instruction and facilitation skills?