CAT.GEN.MPA.215 Support programme

(a) The operator shall make available to and ensure, enable and facilitate access to a proactive and non-punitive support programme for flight crew members that will assist those persons to recognise, cope with and overcome any problem which could negatively affect their ability to safely exercise the privileges of their licence.

(b) The operator shall have adequate security measures in place for the protection and confidentiality of personal data contained within the support programme.